180 ph Privacy Policy

When you create an account on 180 ph, we collect the personal details you provide during registration, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years, and set up your account correctly. We also collect a username and password, which are used to secure access to your account. Your registration data is stored securely and is only accessed by authorised personnel for the purposes described in this policy. Keeping your registration details accurate and up to date is your responsibility, and you can request corrections at any time through the platform.

To process deposits and withdrawals in Philippine pesos (PHP), we collect payment-related information such as your preferred payment method, transaction reference numbers, and the amounts involved in each transaction. We do not store full card numbers or sensitive payment credentials directly — these are handled by our payment processing partners who operate under their own security and compliance standards. Transaction records are retained for regulatory and audit purposes in accordance with applicable Philippine financial regulations. If a withdrawal is requested, we may require additional verification documents to confirm that the payment is being made to the account holder. All payment data is encrypted during transmission and stored in a secure environment.

We collect data about how you use the 180 ph platform, including the games you play, the bets you place, the outcomes of those bets, and the time and frequency of your sessions. This data helps us monitor for responsible gaming concerns, detect unusual or potentially fraudulent activity, and improve the overall platform experience for players across the Philippines. Gaming activity records are also used to calculate VIP tier eligibility and to personalise promotions where applicable. We may use aggregated and anonymised gaming data for internal analytics and product development. Individual gaming records are not shared with third parties for marketing purposes.

When you access 180 ph through a browser or mobile device, we automatically collect certain technical information, including your IP address, device type, operating system, browser version, and session timestamps. This data is used to ensure the platform functions correctly across different devices, to detect and prevent unauthorised access, and to diagnose technical issues that may affect your experience. We may also use cookies and similar tracking technologies to remember your preferences and maintain your session while you are logged in. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality. Technical data is retained for a limited period and is not used to identify you personally beyond the purposes described here.

If you contact the 180 ph support team or submit a query through the platform, we retain records of that communication, including the content of your messages and any documents you provide. These records help us resolve your issue accurately, maintain a history of your interactions with the support team, and improve the quality of our customer service over time. Communication data may also be used to identify recurring issues and inform platform improvements. We will not use your contact details to send unsolicited marketing communications without your consent, and you can opt out of promotional messages at any time. Support records are stored securely and are only accessible to authorised team members.

As part of our Know Your Customer (KYC) obligations under Philippine regulations, we may request copies of government-issued identification documents, proof of address, or other supporting materials to verify your identity before processing withdrawals or when required by our compliance team. These documents are handled with the highest level of care and are stored in an encrypted, access-controlled environment. Verification documents are only reviewed by authorised compliance personnel and are not shared with third parties except where required by law or regulation. Once verification is complete, documents are retained for the period required by applicable regulations and then securely deleted. If you have questions about the KYC process, the FAQ page provides further guidance.